Service
VOIP & Phone Systems
Phones still matter. They're how your customers reach you, how your team coordinates, and how deals close. We're a fully licensed VOIP provider working with the largest carriers in Canada, so we can take over your phone system entirely or slot in alongside whatever you've already got. Either way, your phones just work.
What's Included
Everything You Get
The Details
Most business phone systems are either ancient PBXes nobody can change without breaking, or cloud platforms that nobody on staff actually understands. Either way, the result is the same: routing that doesn't fit how you work, voicemails nobody checks, and an IVR that customers swear at.
We design phone systems around how your business actually answers calls. Maybe that's a single shared line with a smart hunt group. Maybe it's a multi-location IVR with after-hours routing, on-call escalation, and bilingual greetings. Maybe you just want every employee on a softphone so they can take calls from anywhere. We build it, document it, and keep it tuned.
Because we're a licensed carrier ourselves, we cut out the middle layer. Number porting, DIDs, toll-free, SMS, fax-to-email, e911 — all handled in-house, on Canadian-owned infrastructure, with one bill. When something needs to change, we change it. No tickets to a third-party vendor, no waiting two weeks for a config update.
Why Sunrise?
Most MSPs hand off phones to a third-party reseller and shrug when something breaks. We don't. We're the carrier, the integrator, and the support team — so call quality, routing changes, and outages all land on the same desk that already manages your network.
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Ready to Talk About VOIP & Phone Systems?
Let's discuss how this service fits your business. Free consultation, no obligations, no pushy sales tactics.