Legal
Privacy Policy
Last updated: April 16, 2026
1. Introduction
Sunrise Unified IT ("we," "us," or "our") is committed to protecting the privacy of our clients, website visitors, and users of our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website sunriseunified.ca or use our managed IT services.
We are a Canadian-owned and operated company based in Fort Erie, Ontario, and we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.
2. Information We Collect
We may collect the following types of information:
Personal Information You Provide
- Name, email address, phone number, and company name when you fill out our contact form
- Billing and payment information when you engage our services
- Any other information you voluntarily provide through correspondence
Information Collected Automatically
- Browser type, operating system, and device information
- IP address and approximate geographic location
- Pages visited, time spent on pages, and referring URLs
- Cookies and similar tracking technologies (see Section 6)
3. How We Use Your Information
- To respond to your inquiries and provide requested services
- To deliver, maintain, and improve our managed IT services
- To send service-related communications (not marketing, unless you opt in)
- To protect against fraud, unauthorized access, and security threats
- To comply with legal obligations and enforce our agreements
- To analyze website usage and improve our online experience
4. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:
- With trusted service providers who assist in operating our business (e.g., email services, payment processors), bound by confidentiality agreements
- When required by law, regulation, or legal process
- To protect the rights, safety, or property of Sunrise Unified IT, our clients, or the public
- In connection with a merger, acquisition, or sale of assets (with prior notice)
5. Data Storage and Security
Your data is stored on Canadian-owned and operated infrastructure. We implement industry-standard security measures including encryption in transit and at rest, access controls, and regular security assessments to protect your information.
While no method of transmission over the internet is 100% secure, we take every reasonable precaution to protect your personal information.
6. Cookies and Tracking
Our website uses cookies and similar technologies to improve your browsing experience and analyze site traffic. You can control cookie preferences through your browser settings. Disabling cookies may affect certain website functionality.
We use Cloudflare Turnstile for bot protection on our contact form, which may set cookies necessary for security verification.
7. Your Rights
Under Canadian privacy law, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Withdraw consent for the collection or use of your information (subject to legal or contractual restrictions)
- Request deletion of your personal information
- File a complaint with the Privacy Commissioner of Canada
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our website or services after changes constitutes acceptance of the revised policy.
11. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: